Why choose us:
Corporate Collection Group provides innovative end-to-end debt collections solutions for both consumer and commercial debt recovery of all sizes, Australia wide. Our co-founders have a combined 20 years plus experience in collections and telesales where they have both achieved multiple national and international records in their fields and shown we are able to collect debts that most other collection companies write off.
Corporate Collection Groups experience comprises of services in financial institutions, entertainment companies, energy retailers, telecommunications and security industries. We pride ourselves on having the most knowledgeable and competent collection staff working on your accounts that drives far stronger results than a traditional company or traditional approaches.
As a client you will have your own dedicated portfolio manager who is specifically trained in;
Investigating debtors to establish their operational status and find further forms of contact where necessary.
Making contact with customers via inbound and outbound phone calls, SMS blasts, e-mail blasts and mail correspondence in the correct order to maximise recovery rate.
Acknowledging, isolating and reconfirming objections or disputes before overcoming with solution and payment options whilst building value in the service or product provided from our clients.
Understanding legal obligations and using various techniques to gain customers commitment to arrange payment either in full or for the highest amount as soon as possible.
Collecting payment or following up with payment options for customer to make payment and provide evidence of payment being made.
Adhering with ACCC Debt collection guideline and privacy act.
Contact us now on 1300 070 940 for further information on how we can assist in recovering what is owed to you or lodge your debt online to receive a free debt appraisal.